Check if your Sonos system is up to date.To check why Google Assistant unable to start or stop music, let me suggest the following steps and see if it works. You may check out the list of commands in this article Control Sonos with the Google Assistant. You can use many commands with your Google Assistant, play music, ask for the weather, or control smart home devices.

Thanks for reaching out to the Sonos community and for letting us know about your concern. After which it worked fine for a while before it began telling me again that Sonos is unavailable. Checking the Sonos app, my GA voice assistant had disappeared. When it came back up, it would only flash red when I said a “Hey Google” command. So which side is at fault here, Google or Sonos?Īt one point I tried unplugging and replugging the primary Sonos One speaker of the pair. I can also ask my nearby Echo Dot to play or stop music on Sonos, and it works fine. Even when GA is refusing to start or stop a music stream repeatedly because “Sonos is not available”, the Sonos app has no problem doing it, and correctly shows the streaming status of the speaker. Google Assistant itself is not affected as far as commands not involving Sonos streaming - it only affects media streams starting or stopping. That’s very annoying when it’s playing a stream and I’m telling it to STOP!!! Sometimes it’s stuck on this error - I can ask it repeatedly and keep getting the same response. In the last week my Sonos One stereo pair running Google Assistant has started giving me this message frequently when I request to play, pause, resume or stop something.

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